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Thank you for supporting HAIWEI.
We have adopted our new web GUI for the V1-W IP camera for a better user-friendly experience with it, drop your email to email@example.com to get the latest firmware.
what info should I mentioned when asking firmware?
1- purchase information
2- firmware version
3- CN+ EN or EN only version
4- current firmware version
5- why am I asking upgrade
Contact: Hansen He
Add: Shenzhen headquarters(R&D, production): 6th floor, block B, Huafeng financial port, XinAn 6th Road, Baoan District, Shenzhen